Job Description

zTrip, the largest taxi transportation company in North America, operating in 38 cities nationwide, is seeking an experienced Routing Specialist to join our team in Louisville, KY. If you have a background in dispatching and are passionate about coordinating efficient transportation services, we want to hear from you!

Key Responsibilities of a Routing Specialist:

• Dispatch Coordination: Efficiently manage and dispatch fleet vehicles to meet customer needs.
• Communication: Maintain clear and effective communication with drivers, customers, and management.
• Scheduling: Create and manage driver schedules to ensure optimal coverage and service.
• Problem Solving: Address and resolve any issues or emergencies that arise during operations.
• Record Keeping: Maintain accurate records of dispatch activities and vehicle movements.
• Customer Service: Provide excellent customer service and support to ensure customer satisfaction.
• Compliance: Ensure all dispatch activities comply with company policies and regulations.

What We Offer as a Routing Specialist:

• Competitive salary
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off (PTO)
• Opportunities for professional growth and advancement
• Supportive and collaborative work environment

Qualifications of a Routing Specialist:

• Previous experience as a Dispatcher is required
• Strong communication and organizational skills
• Ability to multitask and manage time effectively
• Proficiency with dispatch software and systems
• Knowledge of transportation and logistics processes
• Ability to work independently and as part of a team

Join zTrip and be a part of a company that values innovation, efficiency, and exceptional service. Apply today to become a Routing Specialist in Louisville, KY, and help us keep our fleet running smoothly!

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