Call Center Representative-- Contract-to-Hire Job at Amicis Global, Hartford, CT

U3VQZDJ3M1lpVGFHSkxsblJBdGI3MVphc3c9PQ==
  • Amicis Global
  • Hartford, CT

Job Description

Title: Call Center Representative
Location: East Hartford, CT (Onsite 77 Hartland Street)
Duration: Contract-to-Hire (Full-time, 40 hrs/week)
Schedule: 8:30 AM 4:30 PM, Monday through Friday
Position Overview: The Transaction Processor Associate II supports high-volume transaction processing and data management within a structured administrative environment. Working under general supervision, this role involves researching, analyzing, and updating consumer information across multiple systems with accuracy, confidentiality, and adherence to procedural guidelines. The ideal candidate thrives in a fast-paced, performance-driven setting and demonstrates strong attention to detail, reliability, and professionalism. Key Responsibilities
  • Process case maintenance transactions accurately and within established procedural guidelines.

  • Research and evaluate consumer eligibility and update information in internal systems.

  • Communicate professionally with clients and consumers through written and verbal correspondence.

  • Maintain productivity and accuracy standards as defined by internal quality metrics.

  • Identify, document, and correct any data or process discrepancies.

  • Support multiple administrative projects and adapt quickly to changing priorities.

  • Demonstrate reliability through consistent attendance and timely completion of tasks.

  • Collaborate effectively with team members and maintain a positive, solutions-oriented attitude.

  • Uphold confidentiality and comply with all organizational policies and standards.

Required Qualifications
  • High School Diploma required; College Degree preferred.

  • Typing speed of at least 40 WPM.

  • 1+ years of experience in data entry, eligibility determination, or transaction processing.

  • Strong computer skills, including proficiency with Microsoft Office and data systems.

  • Excellent organizational, analytical, and problem-solving abilities.

  • Ability to work efficiently in a high-volume, deadline-driven environment.

  • Detail-oriented, dependable, and adaptable to change.

Preferred Experience
  • Prior experience in a healthcare, government, or transaction-processing environment.

  • Familiarity with eligibility determination systems or similar database tools.

  • Experience meeting productivity and quality targets in a data-driven role.

Work Environment
  • On-site office environment East Hartford, CT.

  • Requires sitting and working at a computer for extended periods.

  • May include overtime, evening, or weekend shifts based on workload.

  • Fast-paced, accuracy-focused work setting requiring strong attention to detail.

Job Tags

Full time, Contract work, Work at office, Monday to Friday,

Similar Jobs

NavitsPartners

Speech-Language Pathologist - SLPSJ#01 Job at NavitsPartners

 ...Job Opportunity: Speech-Language Pathologist (SLP) Location: Elmhurst, NY 11373 Duration: 13-Week Contract Schedule: 4 Weekdays + 1 Weekend Day | 9:00 AM 5:00 PM Pay Rate: $38 $40 per hour Position Overview "Navitas Healthcare, LLC" is seeking a skilled... 

Sylvan Learning - GLC of Upstate & Midlands of South Carolin...

Part-Time Teacher/Tutor (Arden) Job at Sylvan Learning - GLC of Upstate & Midlands of South Carolin...

Are you a current or retired teacher that thrives on seeing that moment when a child learns something new and their face lights up with excitement? Have you been frustrated with your inability to dig deeper into the needs of each of your students due to the pace and size... 

Qsource

Healthcare Sales Consultant - Hybrid Job at Qsource

 ...be expected. This position scales with experience; candidates ranging from Entry-Level to Highly-Experienced are encouraged to apply Job Summary The Healthcare Sales Consultant will conduct business development activities that focus primarily on outbound... 

Ensemble Performing Arts

Piano Teacher - Monroe, Fairfield County, CT Job at Ensemble Performing Arts

 ...strong music background evidenced by a degree in music performance, pedagogy, or equivalent performing experience, a...  ...We Are Our mission is to provide excellence in arts education through excellence in administration. Our values include: Stewardship: We are... 

Leading Edge Connections

Dispatch Call Center Agent- Overnight Job at Leading Edge Connections

 ...Job description - This is a remote position Remote Dispatch Call Center Agent Have you always wanted to work in an environment...  ...care Ensure client needs are met Job Type: Full-time -overnight shifts- day shifts Pay: $15-$16 per hour W2 Experience...