Support Desk Specialist Job at EMR CPR LLC, Los Gatos, CA

UytmYzB3M2JnamFCSXJGalF3bGY3MWxidUE9PQ==
  • EMR CPR LLC
  • Los Gatos, CA

Job Description

Salary: $76,960 - 76,960 per year Requirements:

  • I require candidates to have a minimum of 4 years of experience with macOS and Windows operating systems.
  • A+ Certification is essential.
  • Familiarity with inventory systems and ticketing systems is a must, ideally with experience using platforms such as Salesforce, Zendesk, or Service Now.
  • Candidates must possess professional MacOS experience.
Responsibilities:
  • I need technicians who can provide on-site support along with “Tier 1” assistance, including troubleshooting Mac and phone issues, and escalating as needed.
  • You will handle end-user hardware and software troubleshooting and be proficient in resolving issues with Okta Verify, Duo, and VPN.
  • Familiarity with Apple OS X, Windows OS, Chrome OS (Chromebooks), iOS, and Android is vital.
  • You will assist with tools such as Zoom, Google Suite, Google Meet, Google Slides, Keynote, and Jamf.
  • Duties include deploying and collecting monitors and accessories, imaging or provisioning laptops and workstations (though this is not mandatory), and engaging face-to-face with end users to resolve IT challenges.
  • You will be responsible for onboarding and offboarding employees, deploying laptops and mobile devices, upgrading damaged devices, and performing workstation sweeps to ensure monitor functionality and peripheral operation.
  • I expect you to maintain storage room assets and perform printer management along with preventative maintenance and e-waste disposal, including wiping devices prior to e-wasting.
Technologies:
  • Android
  • Hardware
  • Support
  • macOS
  • Mobile
  • Salesforce
  • VPN
  • Windows
  • Zendesk
  • iOS

More:

- This position is located in Los Gatos, CA, and is classified as a contract role, paying $37.00 per hour.
- The working schedule is Monday to Thursday from 8:30 am to 5:00 pm, and Fridays from 8:30 am to 3:00 pm.
- Benefits include dental insurance, health insurance, vision insurance, an employee discount, and a referral program.
- Candidates must be able to commute to Los Gatos, CA, for this in-person role.

last updated 45 week of 2025

Job Tags

Hourly pay, Full time, Contract work,

Similar Jobs

Cordia Resources by Cherry Bekaert

Senior Manager, Financial Reporting & Accounting Job at Cordia Resources by Cherry Bekaert

 ...Serve as primary contact with auditors during fieldwork. Prepare and review schedules requested by auditors. Ensure all audit requests are properly prepared and uploaded to auditor website. Review subsidiary company transactions processed by senior staff... 

Rise Brands

Human Resources Intern Job at Rise Brands

 ...As an HR Intern, you will support the Human Resources team with a variety of administrative and people-focused tasks. This role is a great opportunity to gain hands-on experience in HR operations, recruitment, onboarding, and employee engagement. Youll work closely with... 

Lorven technologies

C++ Developer Job at Lorven technologies

 ...Hi Our client is looking for a C++ Developer with a Long Term project in Redmond, WA below is the detailed requirement. Job Title : C++ Developer Location : Redmond, WA Duration: Full Time Mandatory skills: Strong experience with... 

Sanford Health

RN Triage - Registered Nurse - Allergy Clinic - FT Days Job at Sanford Health

 ...Summary**Answers patient inquiries over the telephone, assessing the severity of the patient's...  ...symptoms and medical needs according to triage algorithms. Guides the patient to the...  ...**Graduate from an accredited nursing program preferred, including, but not limited... 

HCA Healthcare

Nurse Educator Generalist Job at HCA Healthcare

 ...Do you want to be appreciated daily? Our nurses are celebrated for being on the front line...  ...provider. We are seeking a Nurse Educator Generalist to join our healthcare family....  ...Life Saving (BLS) Required+ Ability to Travel up to 25%HealthTrust Supply Chain ( is a...