Job Description

Requisition Summary

PACCAR Parts has an exciting Technical Content Author summer internship opening at our Peterbilt Division office in Denton, TX. The selected candidate will work directly with our Service Content and Content Excellence teams, gaining exposure and experience in technical writing, Aftersales content management/lifecycle tools, authoring project management, publication, general content strategy, and the ways content teams relate to the production of light-, medium-, and heavy-duty trucks.

• Learn first-hand from top industry professionals
• Work directly with managers and senior managers
• Develop mentoring relationships with Aftersales
• Gain valuable hands-on experience

Job Functions / Responsibilities

This position will work hand in hand with PACCAR Parts’ Service Content and Content Excellence teams to support dealer and customer facing publications. The intern will perform a combination of the following functions:

• Authoring service information for dealer technicians and operator manuals for drivers
• Audit of documents intended for our publication portal to determine readiness
• Management and optimization of content in our content management platform (Empolis CLS)
• Review and format desktop procedures on internal processes
• Support project management efforts and reporting for ongoing projects
• Perform other duties as assigned

Qualifications

• Relevant coursework in Technical Communication or Engineering
• Exceptional Microsoft Office skills
• Excellent written and verbal communication skills
• Strong organizational and project management skills
• Strong interest in automotives
• Self-starter and resourceful
• Team-oriented and able to work well in groups
• Flexibility to work in a dynamic, fast-paced environment
• Ability to handle multiple priorities
• Exceptional professionalism

Education

• Currently enrolled in an undergraduate program in English, Technical Communication, Engineering, Business, or a related program
• Junior or senior standing preferred

Competencies

• Act with Integrity
• Demonstrate Adaptability
• Drive for Results
• Influence Others
• Lead Innovation and Quality Initiatives
• Manage Execution
• Use Sound Judgment / Business Acumen

Additional Job Board Information

PACCAR Benefits

As a U.S. PACCAR intern, you have a full range of benefit options including:

• 401k with up to a 5% company match
• Sick Leave 
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• Global Fortune 500 company with a wide array of growth, training, and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their field
• This position may offer relocation assistance benefits.

Wage Scale or Salary Range

The salary range for our intern positions is as follows:

• Undergraduate Students: $25.00/Hour
• Graduate Students: $30.00/Hour
• Additionally, this role is eligible for the full range of benefit options listed above.

Other Information

• PACCAR Parts is an eVerify Employer.
• PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
• PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 19 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. 

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

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