Job Description

Kalogon, a smart seating startup based in Melbourne, seeks a Sales Operations Coordinator to help us create a smooth ordering experience for our customers. The ideal candidate will have experience in accurate document production, specific process improvement, and be flexible.

What You’ll Do

Regular Deliverables

• Produce quotes for sales that reflect the needs of our customers within our expected time frames with 100% accuracy
• Input orders once we receive purchase orders with accuracy into our internal production system
• Create invoices when orders are shipped
• Build strong internal relationships so that you understand all the things you need to about our products, processes, and team
• Help sales team with clean processes and easy ways to validate outgoing information
• Assist finance and sales teams as they compile monthly commission reports, reconcile payments, based on quoting trends you observe
• Resolve discrepancies between sales, finance, and customer
• Answer internal questions about quotes and invoices
• Work closely with Production, Sales, and Finance teams on product returns and track item disposition
• Work with Finance and Sales teams of return processing for financial purposes
• Be extremely familiar with product offerings and configurations and collaborate with sales to ensure what is being requested is possible
• Track time to quote and articulate blockers to and opportunities to improve speed, accuracy, and responsiveness
• Document processes and process changes in partnership with teams

Potential Ad Hoc Projects

• Work with finance team to ensure we properly add new dealers (customers) to QBO (Quickbooks Online)
• Work with finance, sales, and production teams on process improvements for quoting accuracy & timeliness for awesome internal communications
• Help improve clarity of labeling
• Work with marketing on how invoices look and the language in them

Future Opportunities

• Learn about the complex rehabilitation technologies (CRT) market
• Travel with team and get to know our customers
• Assist VP of Finance and VP of Marketing & Sales with analysis that can help us to improve our forecast by sharing observations of trends in quoting
• Dig into systems that we can use for quoting and work with internal teams to build out systems and document processes

Skills & Experience Required

• 2 - 3 years of experience
• Ability to handle confidential information
• Accurate production of documents that contain complexity and confidential information
• Facility with numbers to be able to gut check items as you produce them
• Interfacing with multiple parts of a business
• Great relationship builder who can communicate well & accurately with different types of team members 
• Ability to manage multiple projects without missing key deadlines
• Interest in learning human anatomy and the scientific terminology around it and helping people live healthier, seated lives
• Must be familiar with office tools such as Google Workspace and Drive, MS Office or other similar software
• Bonus: familiarity with CRM tools such as Pipedrive, and financial tools like Quickbooks

Details about Role

Role reports to: VP Finance

Role works with: Finance, Sales, Production, Product

Role location: HQ2 - predominantly in office, limited availability to WFH

Company Benefits

Kalogon offers a competitive salary and benefits package.

Other benefits include:

• Equity
• 401k with matching
• 20 days off per year
• 5 all-team holidays, 3 floating holidays

People with disabilities are encouraged to apply. If you required a disability-related accommodation for your application, please email us at careers@kalogon.com

Company Info

Kalogon is a venture-backed small business based in Melbourne, Florida, founded by top engineering talent from SpaceX and NASA. Our mission is to eliminate the stresses of sitting and improve health through inventive seating solutions.

Kalogon’s flagship medical product is a customized smart cushion, Orbiter Med, that relieves pain and fatigue experienced by individuals who use wheelchairs. We have three other products in the medical space: Bondar (back support), Booster (smart cushion accessory), and our original Orbiter (smart cushion).

Beyond healthcare, we’re expanding into defense and aviation with three U.S. Air Force Direct to Phase II SBIR contracts to design custom seating for B-52 and E-4B aircrew, and a commercial aviation proof of concept. 

Kalogon is a fast-paced company that leverages lean startup methodology to rapidly improve our technology in close partnership with our customers and partners. At the core of our approach is empathy-driven design, ensuring that we deeply understand the challenges our users face and create solutions that directly address their needs, enhancing both comfort and quality of life.

Learn more at

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