Job Description
Who We Are:
St. Louis South Oral Surgery delivers comprehensive oral and maxillofacial care for adults and children in a compassionate, welcoming environment. Our team is dedicated to making every patient’s experience comfortable and seamless, using advanced technology and a patient-first approach.
Do You Find Fulfillment In:
- Welcoming and assisting patients from the moment they arrive.
- Creating a calm, professional, and friendly first impression.
- Managing schedules and coordinating appointments efficiently.
- Communicating clearly and compassionately with patients, families, and team members.
- Multitasking and staying organized in a fast-paced setting.
- Problem-solving and handling challenges with a positive attitude.
- Taking ownership and following through on details to ensure nothing is missed.
Primary Responsibilities:
- Patient Reception: Greet and check in patients, collect paperwork, and ensure all information is complete and accurate.
- Phone & Scheduling: Answer phone calls, schedule and confirm appointments, manage calendars for multiple providers and locations.
- Patient Intake: Guide patients through electronic registration, insurance verification, consent forms, and medical/dental history collection.
- Coordination: Communicate effectively with clinical and billing teams to ensure a smooth patient flow.
- Customer Service: Address questions, concerns, and special requests with professionalism and empathy.
- Records Management: Scan, file, and update patient records in the electronic health record system, maintaining strict confidentiality.
- Facility Support: Help keep the reception area and waiting room neat and welcoming.
Education:
- High school diploma or equivalent (Required).
Experience:
- 1 year in a medical, dental, or customer service setting (Preferred).
- Familiarity with electronic scheduling systems, EMR/EHR, or dental/medical office software (Preferred).
Other Details
- Competitive salary , negotiable based on experience.
- Job Type: Full-time and Part-time positions available.
- Locations:
- 9911 Kennerly Rd, Ste E, St. Louis, MO 63128.
- 1155 E Gannon Dr, Festus, MO 63028.
- 456 N New Ballas Rd, Suite 249, Creve Coeur, MO 63141.
Apply here!
Be the face and heart of our practice - where your warmth, organization, and attention to detail make all the difference!
Job Tags
Full time, Part time, Work at office,