Job Description

Join Our Team at UPMC Kane Clinic!

Are you looking for a rewarding opportunity to grow your career in a supportive healthcare environment? UPMC Kane Clinic is currently seeking a Part-Time Office Assistant I to join our dedicated team. This role offers flexible day shifts Monday through Friday , with no weekends or holidays required —perfect for those seeking work-life balance.

As an Office Assistant I, you’ll play a vital role in ensuring smooth clinic operations by scheduling patient appointments, assisting customers both in person and over the phone, and accurately entering demographic and insurance information. While prior medical office experience is preferred, we welcome candidates who are eager to learn and contribute to a collaborative team.

This position does require 50% travel , offering a dynamic work experience across various locations. In return, UPMC provides a comprehensive Total Rewards Benefits package and exciting opportunities for career growth and advancement within one of the region’s leading healthcare systems.

If you’re organized, customer-focused, and ready to make a difference in your community, we encourage you to apply today!

In this role, there will be the opportunity to-

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient’s appointments and relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner, provide any necessary instructions/directions, and inform appropriate department/person of person’s arrival, performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screen calls, take messages, and provide information.
• Maintain and update current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Complete necessary paperwork such as encounter forms and referrals.
• Use computer system to generate information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Comply with all UPMC Health System policies and procedures.
• Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/reconciliation, and other tasks.

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