Live Chat Agent Job at Wonder Bros LA, United States

VHVUVzBncmFqVCtITHI5alJRaFc2MVpZc3c9PQ==
  • Wonder Bros LA
  • United States

Job Description

Job Description

Our client is seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

Responsibilities

  • Handle customer inquiries promptly via live chat.
  • Provide accurate, valid, and comprehensive information by using the right methods/tools.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

  • Proven customer support experience or experience as a client service representative is a plus.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree.

Benefits

  • Paid Time Off 
  • Life Insurance
  • Vision Insurance 
  • Dental Insurance 
  • Employee Wellness and 401k plans.

Job Tags

Full time,

Similar Jobs

Coach

Retail Associate Job at Coach

Coach is seeking a Retail Associate in Elizabeth, NJ, to deliver outstanding customer service and drive sales in a luxury fashion setting. The role involves engaging with customers, promoting Coach products, and supporting store operations, including inventory management... 

REEDS Jewelers

Luxury Sales Professional - REEDS Jewelers, Corpus Christi Job at REEDS Jewelers

 ...A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination... 

Work With Your Handz

HVAC Service Technician Job at Work With Your Handz

 ...Residential HVAC Service Technician Location: York, PA Are you ready to roll up your sleeves and join a team that's all about your growth and success? We're not just about the job we're about building careers that last. We're proud to be a company that values good... 

Warren Drilling

Truck Driver (Class A Winch) Job at Warren Drilling

 ...Safeland, OSHA, Equipment Operator cards, H2S awareness, and other related certifications/education and or training. Pay and Benefits: ~ Good hourly pay and overtime. ~ Expense allowance. ~ Health Insurance. ~401K. Warren Drilling provides services to... 

Unlearn

Biostatistician Job at Unlearn

 ...completed our $50 million Series C in January 2024. If our purpose and culture resonate with you, we invite you to apply. Biostatistician. Biostatisticians lead Unlearn's work to integrate state-of-the-art ML approaches into the design and analysis of clinical...