Job Description

Job Summary:

This position is responsible for the maintenance and/or repair of a variety of HVAC-R and specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to the appropriate technician. Position reports to the Area Facilities Manager.

Key Duties and Responsibilities:

• Job responsibilities and qualifications may be superseded by local, state, or federal regulations.
• Responds to work orders for a wide variety of in-store HVAC-R equipment, which includes, but may not be limited to, minor repairs of HVAC, minor repairs to refrigeration, cold beverage equipment (ex: tea, fountain, FBD, FCB, creamer Machine), and fountain/backroom ice makers.
• Responds to work orders related to plumbing, electrical, and general maintenance issues.
• Responsible for ordering and managing of parts inventory for the truck.
• Minor repairs to equipment (such as hoses, nozzles, fuel filters, decals, HVAC filters, water filters, etc.) as needed.
• Provide training for less-experienced technicians as needed.
• May be responsible for training PM Techs on HVAC-related PMs.
• Responsible for replacing ‘plug and play’ equipment as needed.
• Schedules and prioritizes duties and work assignments on a daily basis.
• Completes required reports and paperwork daily to account for the time and use of parts and materials.
• Observes and inspects equipment to determine if servicing or further action is required.
• Knowledge of HVAC installation, troubleshooting, repair, and maintenance.
• Proficient use of hand and power tools applicable to the job.
• Knowledge of refrigerant recovery and safe disposal of refrigerant.
• Ability to perform preventative maintenance according to published guidelines.
• Proficiently reads, understands, follows, and enforces safety procedures.
• Working knowledge of HVAC/associated systems employing computer-based monitoring and control devices.
• Knowledge of mechanical or electrical equipment, plumbing, utilities, distribution systems, and controls, including maintenance and troubleshooting.
• Proficient repair/replacement of building mechanical systems components, including programmable logic controls.
• Proficient analytical and problem-solving skills.
• Assigns work to (and oversees the work of) direct service providers in the HVAC trade.
• Understands and carries out oral and written instructions.
• Establishes and maintains cooperative work relationships.
• Works independently and with minimal supervision.
• Proficient at working safely and properly brazing refrigerant lines and components.
• Completes other duties, including special projects, as assigned by management.

Education and Experience:

• Education: High School/GED.
• Years of Relevant Work Experience: 3+ years.
• Years of Management Experience: NA.
• Certifications / Licenses: EPA 608 Universal Certification required.

Specific Knowledge and Skills:

• Show Leadership.
• Peer-to-Peer Tech Support.
• Effective communication.
• Project /Stretch assignments.
• Time management.
• Facility location ownership.
• Ability to lead the team (meetings, projects…).

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