Job Description

At Pioneer Management Consulting, we believe people are at the heart of every successful transformation. We started Pioneer in 2009 with a simple idea: create jobs people love, serve companies we admire, and fund start-ups that are driving innovative good in the world. Built on our three core values; Humble, Hungry, Connected, we deliver world-class consulting with small-town heart and hustle. We are an elite team of problem solvers who unabashedly love business.

We partner with clients to solve critical business challenges while fostering environments where individuals and teams can thrive. Team Pioneer brings curiosity, empathy, and expertise to every interaction, ensuring that change is not only implemented but embraced. When you join Pioneer, you become part of a collaborative, supportive community dedicated to making a real difference. We’re a team of moms, dads, coaches, explorers, and creators who do meaningful work together.

As Director, Organizational Effectiveness you will be a part of a fast-paced environment helping clients solve complex issues and delivering exceptional results. You are both a self-driven management consultant who excels at guiding organizations to accomplish their strategic objectives through effective execution, and a servant leader who believes that delivery excellence is essential and works to elevate the performance of the whole team.

As a member of the Pioneer leadership team, you will contribute to the company and practice vision, strategy, and priorities. You will have opportunities to grow the business through client delivery, people leadership, practice development, and business development. You will be responsible for a team of consultants' performance management and career development. Our Directors have the proven ability to effectively lead organizational effectiveness activities on transformation projects of medium to large size (global and non-global), ambiguous and complex structure, with varying technical and business requirements and thrive when they can dig in with their sleeves rolled up from day one to understand the internal landscape, build relationships with the client and internal team, and follow through on execution to achieve a desired outcome.

Responsibilities

Client Delivery

• Own a portfolio of projects with full oversight and responsibility for delivery excellence
• Lead or jump-start delivery efforts in the assigned practice
• Build, develop and maintain long-term relationships with clients at the C-Suite and Executive level
• Engage clients to develop creative solutions that meet their unique needs and help achieve business results through change transformational initiatives

Leadership

• Build and lead a highly capable and high performing team within the Organizational Effectiveness practice area
• Plan for team growth, partner and participate in the recruiting process to fill open roles
• Mange team members and projects to Pioneer methodologies and standard operating procedures
• Lead and support career progression for direct reports and scale their influence across the organization
• Manage key results and ensure each team member meets or exceeds expectations

Practice Development

• Contribute to practice action plan to grow sales, create new service offerings to find solutions to important client challenges
• Provide expertise to deepen and expand the firms' product offerings and client solutions
• Act as a thought leader for the practice area (e.g., writing blog posts, articles, speaking at events, etc.)
• Provide ongoing training and coaching to the Organizational Effectiveness team
• Develop and maintain Pioneer practice standards and processes

Business Growth

• Drive revenue growth by supporting business development for existing and new accounts through strong, strategic relationships and smart measured prospecting and account management
• Provide subject matter expertise to scope opportunities, contribute to proposal development and proposal delivery
• Manage teams' Statements of Work including SOW development, client onboarding, close-out, and customer satisfaction

Requirements

• 5+ years of relevant experience in an external professional consulting, with experience leading teams in organizational effectiveness and/or change management (MUST HAVE)
• 10+ years of experience in developing and leading organizational effectiveness strategies that support large scale process/technology projects and/or transformational initiatives including organizational effectiveness and design
• Experience implementing best-in-class change management solutions, methodologies, and tools
• Experience in business development and/or proposal development
• Proven track record of delivery; possesses a results-oriented mentality and is highly effective at coordination, execution, and follow-up focused on the critical priorities to drive positive results
• Experience working in and leading/managing in a matrixed environment
• Passionate about leading with humility, driving hard to do great work, while being connected to the team and things you love outside of work
• Ability to influence and develop trusting relationships with business leaders and cross-functional teams
• Ability to exercise discretion and independent decision-making in responding to unique situations
• Ability to strategically synthesize to draw out key themes, trends, and risks
• Exceptional verbal, written communications, and facilitation skills with the ability to clearly articulate complex ideas to a variety of audiences including executive leadership
• Ability to handle ambiguity and manage many responsibilities at one time to effectively partner with clients throughout the client project
• Track record of successfully fostering client account growth and development
• Proven skills in the identification and resolution of client challenges
• Demonstrated ability to effectively expand professional networks through strategic relationship building and engagement
• High proficiency with the Microsoft Office suite
• Ability to commute to various clients across the metro area of the city this role is posted for
• Bachelor's degree preferred

Benefits

Pioneer is proud to offer a comprehensive benefits package that includes meaningful time off and paid holidays, parental leave, 401(k) including employer match, tuition reimbursement, and a broad range of health and wellness benefits including medical, dental, vision, life, long and short-term disability, etc.

The estimated salary range for this role is $160,000 - $205,000 annually. This range is unique to every candidate, and is based on skillset, years of experience, and breadth of knowledge. This may differ from location to location. Bonuses and other incentives are awarded at the Company's discretion and are based upon individual contributions and overall company performance.

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