Job Description

The Certified Retail Pharmacy Technician, under the direction and supervision of a pharmacist, will assist in the preparation, dispensing, charging and delivery of medications and front-end items to patients. Patients served include all age groups.

Responsibilities:

• Reviews, transmits, and receives wholesaler orders as required.
• Demonstrates and understanding and ability to use current equipment including robotics, electronic workflow systems, printers, computers, fax machines, telephones, POS, etc.
• Communicates with third party payers to obtain adjudications of prescription claims.
• Interprets, performs necessary pharmaceutical calculations and enters prescriptions the into pharmacy information system for pharmacist review. Completes all necessary documentation.
• Answers telephone using appropriate verbiage, screen and triage inquiries.
• Assists patients at drop off and or pick up and obtains pertinent patient information for inclusion into electronic profile.
• Prepare and compound medications (i.e. solutions, creams, and ointments) under the supervision of the pharmacist.
• Accurate preparation, labeling and packaging of medications for dispensing under the supervision of the pharmacist.
• Daily contact with patients, nursing personnel, physicians and other ancillary UPMC employees.
• Performs other duties as assigned.
• Travels among Pinnacle Health facilities when necessary and as directed to complete assigned pharmacy activities.
• Participates in Performance Improvement as it relates to the department..
• Maintains pharmacy in clean, orderly and safe manner by restocking shelves, cleaning workstations, returning medications to stock, etc.
• Assists in training new employees and pharmacy students with regard to work procedures.
• Participates in special projects as required or assigned.
• Assists Pharmacist and Medication Transition Coordinators with medication delivery and patient care.
• Displays teamwork by actively supporting department changes and willingly and proactively assists co-workers. Assures work for each shift is completed prior to departure.
• Understanding and compliance with handling procedures of all controlled substances.
• Inspects medications in assigned areas (i.e. prescription and front-end). Removes expired products and completes documentation.
• Assists in the creation, handling, and maintenance of a variety of pharmacy records to promote efficient operation of the pharmacy and assure regulatory compliance.
• Assists in proper inventory maintenance of drugs and supplies ordered and stored by the pharmacy.

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