Our client is seeking a bilingual English-Spanish Intake Specialist to handle new client calls for personal injury and property insurance claims. If you have intake experience, love talking to people, and have a warm, professional communication style, we want to hear from you.
What You'll Do:
• Handle inbound & outbound intake calls
• Pre-qualify PI & property insurance claims
• Document case details and update CRM
• Communicate with clients in English & Spanish
• Provide excellent customer experience
Must Have:
✓ 2+ years U.S. intake experience
✓ Fluency in English & Spanish
✓ Knowledge of PI & property insurance claims
✓ Strong communication & empathy
✓ Ability to work U.S. business hours
Bonus:
• Portuguese fluency
• Legal admin skills (e-filing, Filevine)
Apply now and help clients get the support they need.
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