Job Description

Join our Team and Make a Difference!

At Rochester’s Cornerstone Group, we value our employees and foster a positive and supportive work environment, where integrity is our guiding principle. If you’re looking for an opportunity to grow with a dynamic team, we’d love to hear from you. 

RCG offers 401k with 6% company match and profit sharing, Paid Time Off, Generous Health Insurance, 56 hours of Sick Time, Short-Term and Long-Term Disability, Life Insurance, Employee Assistance Program, weekly cell phone reimbursement, 10 paid holidays, plus a bonus paid holiday for employees’ birthdays!

We're looking for a motivated, dependable, and professional Administrative Assistant to join our team!

Compensation: $18 - $22/hour (based on experience)
Full-time, 40 hours/week, benefits eligible
Property: AD Price , 43 Mortimer Street Buffalo, NY 14204

Summary:

The Administrative Assistant will use superb customer service skills to greet all residents and communicate professionally with all staff while assisting with the day-to-day operational responsibilities of an affordable housing community. The Administrative Assistant will promote company mission, values, and culture, as well as act with the highest level of ethical decision-making at all times.

Key Responsibilities:

• Answers phone calls, takes messages, schedules appointments (for residents and site staff), checks and responds to voice mails.
• Assists Community Manager with delegation and dispersion of maintenance responsibilities, opening and closing work orders.
• Provides state of the art customer service to all individuals (current and prospective residents, vendors, staff, etc.).
• Collects rent, processes billing statements, posts payments, and deposits receipts.
• Creates application packets and enters applicants into system.
• Maintains an organized and professional workspace to effectively manage and process paperwork, ensuring all staff, residents and prospective residents feel welcome.
• Orders and maintains administrative office supplies.
• Communicates professionally, respectfully and collaboratively as well as acts with the highest standards of ethical conduct at all times. 
• Performs related duties consistent with the scope and intent of the position.

Essential Qualifications:

• High School Diploma or equivalent required.
• 1-year previous Customer Service experience required.
• Preference given for administrative experience and/or property management experience.
• Must have or be willing to learn complete knowledge of all phases of leasing and resident retention.
• Must have excellent interpersonal, customer service, organizational, time management, conflict resolution, verbal and written communication skills.
• Required to sit for prolonged periods; exposed to visual display terminal for prolonged periods; dexterity and precision required to operate computer and office machinery.
• Extensive knowledge and experience with Microsoft Office (typing, creating memos/letters, basic excel and power point) and ability to navigate internet required.
• Must have reliable transportation.
• Mastery of English language required.
• Bilingual in Spanish preferred.

If this describes your skill set, we invite you to apply!

We are excited to review your resume and will reach out if we'd like to schedule an interview.

Thank you!

We are a regional leader in affordable housing, real estate development, and property management.

Rochester’s Cornerstone Group and Cornerstone Property Managers are an EOE.

About Rochester's Cornerstone Group, Ltd.:

Formed in 1990, Rochester’s Cornerstone Group has become a true leader in affordable housing development in New York State. Since being formed, Cornerstone has created or preserved more than 3,000 units of affordable housing across New York State and extending into Pennsylvania. These projects serve a wide range of people, including families, the elderly, individuals with mobility impairments or people with developmental disabilities. Cornerstone has also brokered dozens of commercial properties in the region, ranging from professional office space to vacant land to industrial parks, as well as developed multiple commercial properties, from new construction to historic renovation.

Job Tags

Full time, Temporary work, Work at office,

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